1.6 Identify Bills in Bill Completion Process Eligible for Late Payment Charges

4.3.2.5a Manage Late Payment Charge : Manage Late Payment Charge Detailed Process Model Description : 1.6 Identify Bills in Bill Completion Process Eligible for Late Payment Charges

1.6 Identify Bills in Bill Completion Process Eligible for Late Payment Charges

Reference: Manage Late Payment Charge Process Model - Page 2 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: As part of the Bill Completion process CC&B selects Bills eligible for Late Payment Charges. A date is placed on the Bill to be used later by the Late Payment Charge Process to assess fees as required. The date is populated through online Bill Completion or through the Batch Billing process.

Process Names

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Batch Billing

Entities to Configure

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SA Type

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Customer Class